The business travel industry is continuing to perform well, as more than 80 per cent of directors and managing directors took ten or more business trips last year, a new report has shown.
According to travelweekly.co.uk, the poll, which was conducted by Amadeus, revealed that overall, the number of trips taken per business traveller did increase slightly last year compared to the previous year. The average businessperson took 13.1 trips in 2013, compared to an average of 12.7 in 2012. Moreover, the percentage of respondents taking one or more business trips has doubled between 2011 and 2013, from four per cent to eight per cent.
Business travel is deemed very important by some businesspeople, as one in ten believe taking less trips has led to lost business or reduction in their customers’ satisfaction.
However, the poll also revealed that some people spend too much money on a business trip, with 18 per cent claiming they were not reimbursed for £100 or more. The main reason cited by 56 per cent of business travellers was that they had spent money on expenses that weren’t part of the policy. Some 14 per cent of travellers said they had just simply lost their receipts and a shocking 12 per cent are too lazy to try and claim it back, reports buyingbusinesstravel.com.
Amadeus UK and Ireland managing director, Diane Bouzebiba, said that providing customers with a personalised travel experience can benefit the business travel industry.
“We are delighted to see the growing optimism in economic outlook translating into an increase in travel as indicated by our survey, especially given the pivotal role it plays in both employee and customer satisfaction,” she commented.