Transport for London (TfL) has been told it needs to ramp up its focus on catering for people with disabilities.
Fresh Business Thinking reported that the London Assembly Transport Committee accepts the budgetary limitations facing the organisation, but offered a series of suggestions that could help disabled travellers when heading to conference centres in the capital.
Caroline Pidgeon, chair of the transport committee, suggested TfL would do well to consult with such commuters – since this should allow resources to be concentrated on the areas that concern them most.
She said: “As we have said before, improvements do not need to be expensive. They can be as simple as training bus drivers to give disabled or elderly people enough time to sit down before driving off, or letting people in wheelchairs use manual ramps at stations.”
Currently, just one-quarter of London Underground stations feature step-free access, which is an area that TfL is well aware that it needs to improve on.
According to Sustainable Gov, some other services that need to be looked at are the TfL Journey Planner, Dial-a-Ride feature and the number of help points available at stations.
If only a proportion of tube stops can be developed, the committee recommended that the the organisation research where the most people with mobility problems live and focus their funding on these spots.